Terms of Service

1. Acceptance of Terms

Welcome to TagDrop™! These Terms of Service ("Terms") govern your use of our price tracking and notification service, including our website, mobile applications, and related services (collectively, the "Service").

Agreement to Terms

• You must be at least 13 years old (or 16 in the EU) to use TagDrop
• If you're under 18, you need parental consent to use paid features
• By creating an account, you accept these Terms and our Privacy Policy
• We may update these Terms occasionally and will notify you of material changes

2. Service Description

What TagDrop Does

TagDrop is a price tracking and notification service that helps you:

• Track Prices: Monitor product prices across e-commerce websites
• Get Notifications: Receive alerts when prices drop or items become available
• Save Money: Make informed purchasing decisions with real-time price data
• Support Ministry: Contribute to True Life Community Church through our partnership

Service Features

• Website Tracking: Monitor prices on thousands of e-commerce sites
• AI-Powered Analysis: Automatic product and price detection
• Multi-Platform Access: Web, mobile apps, and browser extensions
• Notification Options: Email, push notifications, and SMS alerts
• Data Export: Export your tracking data and price history

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We may occasionally need to:

• Perform maintenance or updates
• Respond to technical issues or security concerns
• Comply with legal requirements or requests

3. Account Registration

Creating Your Account

• Accurate Information: Provide truthful and complete information
• Secure Password: Use a strong, unique password for your account
• Account Security: You're responsible for maintaining account security
• One Account: One account per person; don't share accounts

Account Responsibilities

• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized account access
• Update your information if it changes
• You're responsible for all activities under your account

Account Verification

We may require email verification and may request additional verification for:

• Security purposes
• Billing verification
• Compliance with legal requirements
• Preventing fraud and abuse

4. Subscription & Billing

Billing Terms

• Payment Processing: Securely processed by Stripe
• Billing Cycle: Monthly subscriptions billed on the same date each month
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Price Changes: We'll notify you 30 days before any price increases

Cancellation & Refunds

• Cancel Anytime: You can cancel your subscription at any time
• Service Until End: You keep access until the end of your billing period
• No Partial Refunds: We don't provide prorated refunds for partial months
• Refund Policy: 7-day refund policy for new subscriptions

Failed Payments

If a payment fails:

• We'll retry the payment up to 3 times
• You'll receive email notifications about failed payments
• Service may be suspended if payment isn't resolved within 7 days
• Account will be downgraded to free tier after 14 days

Taxes

Depending on your location, applicable taxes may be added to your subscription. We comply with local tax requirements including VAT, GST, and sales tax.

5. Acceptable Use Policy

Permitted Uses

• Personal price tracking and monitoring
• Making informed purchasing decisions
• Sharing price alerts with family and friends
• Using our API within rate limits (Premium users)

Prohibited Uses

Rate Limits

To ensure fair usage, we implement rate limits:

• Free users: Reasonable personal use
• Paid users: Higher limits based on plan
• API users: Specific rate limits apply
• Violations: May result in temporary or permanent restrictions

6. Intellectual Property Rights

Our Rights

• TagDrop™ Brand: All trademarks, logos, and brand elements
• Software & Code: Our applications, algorithms, and systems
• Content & Design: Website content, graphics, and user interface
• Data Analysis: Our proprietary price analysis and prediction methods

Your Rights

• Your Data: You own the data you provide and create
• Export Rights: You can export your tracking data anytime
• Account Content: Your settings, preferences, and custom configurations

License to Use

We grant you a limited, non-exclusive, non-transferable license to:

• Use TagDrop for personal, non-commercial purposes
• Access our mobile apps and website
• Receive notifications and price tracking data
• Use our API (if subscribed to Premium)

Respect Others' Rights

When using TagDrop:

• Don't track content you don't have permission to monitor
• Respect website terms of service and robots.txt files
• Don't use our service to infringe on others' intellectual property

7. Privacy & Data Protection

Your privacy is important to us. Our data practices are detailed in our Privacy Policy.

Data We Collect

• Account Information: Email, password, preferences
• Usage Data: How you use TagDrop and what you track
• Technical Data: Device info, IP address, browser details
• Communication Data: Support requests and feedback

How We Use Data

• Provide price tracking and notification services
• Improve our algorithms and user experience
• Communicate with you about your account and our service
• Ensure security and prevent fraud

Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data
• Control marketing communications

8. Disclaimers & Warranties

Service Disclaimers

• Price Accuracy: We strive for accuracy but prices may change between checks
• Availability: Product availability can change rapidly
• Third-Party Sites: We don't control external websites or their policies
• Notification Delivery: We can't guarantee delivery of all notifications

No Investment Advice

TagDrop provides price information but:

• We don't provide financial or investment advice
• Price trends don't guarantee future performance
• You're responsible for your purchasing decisions
• We're not liable for financial losses from price changes

Third-Party Content

• We display content from third-party websites
• We don't endorse or guarantee third-party products
• External links are provided for convenience only
• Third-party terms and policies apply to their services

9. Limitation of Liability

Our Liability Limits

• Total Liability: Limited to the amount you paid us in the last 12 months
• Indirect Damages: We're not liable for indirect, incidental, or consequential damages
• Lost Profits: Not liable for lost profits, savings, or business opportunities
• Data Loss: Not liable for data loss (though we maintain backups)

Exceptions

These limitations don't apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Violations that can't be limited by law
• Gross negligence or willful misconduct

Your Responsibilities

• You're responsible for backing up important data
• You should verify price information before purchasing
• You assume risks associated with online shopping
• You're responsible for complying with applicable laws

10. Account Termination

Your Right to Terminate

• Anytime: You can delete your account anytime
• Data Export: Export your data before deletion
• Subscription: Cancel paid subscriptions to avoid future charges
• Effect: Access ends immediately upon account deletion

Our Right to Terminate

We may suspend or terminate accounts for:

• Violation of these Terms or our policies
• Abusive or harmful behavior
• Failed payments (after reasonable attempts to collect)
• Legal requirements or court orders
• Extended inactivity (2+ years with prior notice)

Effect of Termination

• Your access to TagDrop ends immediately
• We may delete your data after 30 days (with backup retention)
• Outstanding charges remain due
• These Terms survive termination where applicable

11. Ministry Partnership

Our Commitment

• Profit Sharing: We contribute a portion of profits to support ministry
• Transparency: We report on our charitable contributions annually
• Mission Alignment: Supporting community outreach and spiritual growth
• No Religious Requirement: You don't need to share our beliefs to use TagDrop

How Funds Are Used

Church partnership funds support:

• Community outreach programs
• Educational and youth initiatives
• Food assistance and community support
• Church growth and facility improvements

Your Choice

• Our ministry partnership is part of our business model
• By using TagDrop, you indirectly support these causes
• We respect all faiths and welcome users of all backgrounds
• Our service quality isn't based on religious affiliation

12. Dispute Resolution

Preferred Resolution

We prefer to resolve disputes amicably:

• Direct Contact: Contact our support team first
• Good Faith: We'll work in good faith to resolve issues
• Mediation: We're open to mediation for complex disputes
• Timeline: We aim to respond to disputes within 5 business days

Governing Law

• These Terms are governed by the laws of [Your State/Country]
• Disputes will be resolved in the courts of [Your Jurisdiction]
• If any provision is unenforceable, the rest remains valid
• No waiver of rights by either party

Class Action Waiver

You agree to resolve disputes individually, not as part of a class action or collective proceeding, except where prohibited by law.

13. General Provisions

Updates to Terms

• We may update these Terms occasionally
• Material changes will be communicated via email or app notification
• Continued use constitutes acceptance of updated Terms
• Previous versions are archived and available upon request

Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

Assignment

• We may assign these Terms to affiliates or in business transfers
• You may not assign your account or these Terms without our consent
• These Terms bind successors and permitted assigns

Force Majeure

We're not liable for service disruptions due to events beyond our reasonable control (natural disasters, pandemics, government actions, etc.).

14. Contact Information